Privacy Policy
Effective Date: February 25, 2026
Celervia, Inc. ("Celervia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at celervia.com (the "Site") or interact with us in any capacity. Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.
Note: This Privacy Policy governs the Celervia marketing website only. If and when Celervia deploys clinical software products that interact with protected health information (PHI), those products will be governed by separate, HIPAA-compliant privacy and security policies and applicable Business Associate Agreements.
1. Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or demo request form on our Site
- Send us an email or otherwise communicate with us
- Subscribe to our newsletter or updates
This information may include your name, email address, job title, organization name, phone number, and any message or information you include in your communication.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs and pages visited
- Date and time of your visit
- General geographic location (city/region level, not precise location)
This information is collected through cookies, web beacons, and similar tracking technologies, as well as through analytics services such as Google Analytics or similar platforms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries — including demo requests, contact form submissions, and email correspondence
- To improve our Site — by analyzing usage patterns, visitor trends, and site performance
- To communicate with you — including sending information about our products, services, or updates that may be relevant to you
- To comply with legal obligations — including applicable laws, regulations, and legal processes
- To protect our rights — including enforcing our terms, preventing fraud, and ensuring the security of our Site
3. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device by your browser.
We may use the following types of cookies:
- Essential cookies — required for the Site to function properly
- Analytics cookies — help us understand how visitors use our Site (e.g., Google Analytics)
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers — We may share information with trusted third-party vendors who assist us in operating our Site, conducting our business, or servicing you (e.g., hosting providers, email services, analytics platforms), provided they agree to keep your information confidential.
- Legal requirements — We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
- Business transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
- With your consent — We may share your information for any other purpose with your express consent.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to restrict or object to certain processing of your data
To exercise any of these rights, please contact us at privacy@celervia.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Opting Out of Marketing Communications
If you receive marketing emails from us, you may opt out at any time by clicking the "unsubscribe" link in the email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your inquiries or our business relationship.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
10. State-Specific Privacy Rights
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at privacy@celervia.com.
Other U.S. States
Residents of other states with consumer privacy laws (including Colorado, Connecticut, Virginia, Utah, and others) may have similar rights under their respective state laws. Please contact us to exercise any applicable rights.
11. HIPAA Disclaimer
This website does not collect, store, process, or transmit protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). The information collected through this Site is limited to the categories described in Section 1 above. If and when Celervia offers clinical products that handle PHI, those products will be subject to HIPAA-compliant policies, procedures, and Business Associate Agreements as required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Celervia, Inc.
Email: privacy@celervia.com
Website: celervia.com